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TOPIC: Signup now for your 15 minutes with a tech

Signup now for your 15 minutes with a tech 3 weeks 5 days ago #1

Once again I'm pleased to announce the Redwood Techs will be onsite at the 2018 National Rally. If you would to sign up for a slot please select a time on the signup page .

Please note that if you have not already signup for the rally you will not have access to the tech signup page.

See you at the rally!
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Ken & Gizzi
Ford 2015 F350 DRW
--
"My Redwood; Go anywhere and always be at home."
"The trouble with trouble is it starts as fun"

"I skate to where the puck is going to be, not where it has been" - Wayne Gretzky
Last Edit: by KenA.

Signup now for your 15 minutes with a tech 3 weeks 2 days ago #2

The only day shown as available is the 18th but the rally schedule shows several days. Is what is shown the only day available? Thanks

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Signup now for your 15 minutes with a tech 3 weeks 2 days ago #3

The only day that is available for the signup is the 18th.

Randy, the Redwood service manager, however has in years past done his best to get with each rally guest well before the 18th. The signup is so he and his team has an idea what needs to be done, how to reach each person and when they will arrive.

You can count on getting with the tech at the time of your scheduled meeting if you haven't already had a chance to connect with them earlier.
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Ken & Gizzi
Ford 2015 F350 DRW
--
"My Redwood; Go anywhere and always be at home."
"The trouble with trouble is it starts as fun"

"I skate to where the puck is going to be, not where it has been" - Wayne Gretzky

Signup now for your 15 minutes with a tech 1 week 3 days ago #4

Every time we close awning it cuts the wires. Also need cabinet latches replaced. Also lippert needs to check our leaf springs.

Thank you

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Signup now for your 15 minutes with a tech 1 week 3 days ago #5

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sherry@woollum.com wrote: Every time we close awning it cuts the wires. Also need cabinet latches replaced. Also lippert needs to check our leaf springs.

Thank you


Sherry,

Posting in this topic will not book an appointment or register your minor repairs. Just wanted to confirm you fond the tech sign-up link on the Home Page, as per the email I sent this morning.

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Andy & Judi, Canines - Kona & Bella
Maple Ridge, BC
2013 RW 36FL
2016 F350 DRW
Cruise & RV Blog: www.andyandjudi.com
President - ROG

Signup now for your 15 minutes with a tech 1 week 7 hours ago #6

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I'm registered for the 2018 ROG Rally. I tried to sign up for the 15 minutes of tech support, but got an error message that said I am not authorized to sign up. Please fix this sign up issue for me. Thanks, Larry Fulton

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Signup now for your 15 minutes with a tech 1 week 6 hours ago #7

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Larry,

Should be fixed, if not please send me another email.

I also note, anyone who paid for the rally through the donation option, the system has not added you to the 2018 rally attendees group. Unfortunately, my memory isn't as good as it used to be , so I can't remember everyone that used this option.

If you used the "Donation" option to pay for the rally, can you please PM or email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) and I'll make the fix.

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Andy & Judi, Canines - Kona & Bella
Maple Ridge, BC
2013 RW 36FL
2016 F350 DRW
Cruise & RV Blog: www.andyandjudi.com
President - ROG

Signup now for your 15 minutes with a tech 6 days 19 hours ago #8

I just logged on again and still get the message that I'm not authorized. Feeling very frustrated with it. I've just dumped a lot of money for this rally and campsite and can't register to get anything checked out on the rig.

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Signup now for your 15 minutes with a tech 6 days 18 hours ago #9

Sherry,

Thanks for your persistence with this. I believe I owe you a drink at the rally :unsure: . You've uncovered a bug in the signup process regarding registering as a Free member vs. a Supporting (Paid) membership.

The system was supposed to grant a user access to the rally specific resources upon payment for the rally. This was all working fine if the user is a supporting member but not if they only have a Free membership to the ROG.

Of course that is not how the system is supposed to work which is why you kept getting the Unauthorized message. You should now have access and should be able to sign up.

Again, thanks for the help and your patience.
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Ken & Gizzi
Ford 2015 F350 DRW
--
"My Redwood; Go anywhere and always be at home."
"The trouble with trouble is it starts as fun"

"I skate to where the puck is going to be, not where it has been" - Wayne Gretzky

Signup now for your 15 minutes with a tech 6 days 17 hours ago #10

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Thanks Ken - this one is way beyond my ability to fix.

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Andy & Judi, Canines - Kona & Bella
Maple Ridge, BC
2013 RW 36FL
2016 F350 DRW
Cruise & RV Blog: www.andyandjudi.com
President - ROG

Signup now for your 15 minutes with a tech 6 days 17 hours ago #11

Yay I was finally able to open, complete the form and received a confirmation. Thanks for figuring it out. I'm not tech savvy so I figured it was me. Whew glad it wasn't me having a senior blonde moment.

Again thanks

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